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The five things that go wrong most often, and how to fix them.

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I’m not getting any notifications

1

Check the monitor is active

Go to Monitors. The toggle next to the monitor should be on (solid green).
2

Check a channel is assigned

Open the monitor → Channels section. There should be at least one channel listed. If empty, add one via the pencil icon.
3

Test the channel directly

Channels → click the channel → Send test. You should receive a test message within 30 seconds.
  • Email: check spam. Add notifications@yoinka.com to contacts.
  • Slack / Discord: if the test fails, the webhook URL is likely wrong. Regenerate in Slack/Discord and paste the new URL.
4

Check if there are any matches at all

Go to Jobs. Filter by the monitor. If the list is empty, the monitor’s filters might be too narrow (see monitors troubleshooting).

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The extension doesn’t fill fields correctly

Some sites look like a standard ATS but are customized. Check the URL — if it’s not a supported site, the extension falls back to generic fill which is less accurate.
Workday is a single-page app — the extension’s content script sometimes gets orphaned after Workday swaps the page. Reload the page once (Cmd+R / Ctrl+R), click the Yoinka button again.
Some ATSes expect (555) 123-4567, others +1 555 123 4567, others just digits. Set your profile phone to the most permissive format (digits only) — the extension reformats per-ATS.
EEO (gender, race, veteran, disability) defaults to “Decline to answer”. If you want specific answers, set them in Settings → Profile → Voluntary EEO.

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Resume parsing is wrong

Resume parsers struggle with Dec 2022 – Present. Use 2022-12 – Present or 12/2022 – Present for best results. Or fix manually in the parsed JSON editor.
Usually the layout has the company on a different line than the role. The parser picks the first one as the role. Fix in the edit view and the next application will autofill correctly.
PDF parsers sometimes lose bullets from complex layouts. Try exporting your resume as DOCX instead of PDF — usually better fidelity.

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Too many / too few matches

See monitors FAQ — the short version:
  • Too many: tighten keywords, trim company list, add a location filter.
  • Too few: loosen keywords, broaden the company list, switch location to Any to verify the monitor is firing.

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Something else

Email support@yoinka.com with:
  • The issue you’re seeing
  • The URL (if it’s a specific page / application)
  • Steps to reproduce
A real person reads these. Response time: usually under a day.